Displaying items by tag: COVID 19 pandemic

Many Australian businesses believe COVID-19 has presented them with an opportunity to innovate, according to new research by Microsoft which found that for the majority of organisation surveyed, the pandemic accelerated digital transformation and the digitisation of customer and supply chain interactions.

Australian-listed travel agency the Flight Centre Travel Group has leveraged the K2 cloud solution from global process management and automation vendor Nintex to help improve its operational efficiencies and digitally transform its customer experience.

Working from home has come at a cost to their productivity for some home workers, with a new survey finding that 48% of respondents reporting their work productivity decreasing.