GUEST OPINION by Brendan Maree, VP Asia Pacific 8x8: Artificial intelligence (AI) and machine learning (ML) have generated a lot of excitement and hype during the past few years. In 2020, this hype will become reality within growing numbers of contact centres.
The telecommunications regulator ACMA says it is reviewing and adjusting its work programs so the communications and media sectors can prioritise their business-critical functions and continue communicating during the COVID-19 pandemic.
The Federal Government has supported the launch of a new website by the technology sector aimed at giving support to businesses with staff working remotely during the COVID-19 outbreak.
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I don't know what not to believe in anymore.
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Hard to know. This article doesn’t cite any Telstra statements or sources, just some angry Twitter posts by people who[…]
News last night (7-00pm) was telling me that the Telstra problem was in fact a system failure not a DDoS[…]