Displaying items by tag: Business

GUEST RESEARCH: With 83% of business leaders stating that audio equipment has “become more important compared with two years ago”, paying attention to audio is clearly a sound idea.

Published in Guest Research
Monday, 09 November 2020 16:38

Getting value from a hybrid cloud strategy

GUEST OPINION by Brian Holder, General Manager Sales and Marketing at Tecala: Since first rising to prominence in the late 1990s, cloud computing has become a key component of many company’s IT infrastructures. The benefits it offers in terms of cost, performance, global scale and manageability are well understood and documented. But for many organisations the key challenge they face with the cloud is how they should configure the different architecture and service offerings into a reliable, stable and secure foundation for their business.

Published in Guest Opinion

GUEST OPINION by Daniel Harding, Director – Australia Operations, MaxContactAn omni-channel contact centre can help your business service its customers more effectively but rolling one out is not without its pitfalls.

Published in Guest Opinion

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