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Video conferencing, video streaming and accessing cloud-based office applications have driven a large increase in data demand on the NBN access network as more Australians turn to their broadband services for work, education and entertainment, according to a new report.

Published in Telecoms & NBN

GUEST OPINION by Brendan Maree, VP Asia Pacific 8x8: Artificial intelligence (AI) and machine learning (ML) have generated a lot of excitement and hype during the past few years. In 2020, this hype will become reality within growing numbers of contact centres.

GUEST OPINION by Brendan Maree, VP Asia Pacific 8x8: Artificial intelligence (AI) and machine learning (ML) have generated a lot of excitement and hype during the past few years. In 2020, this hype will become reality within growing numbers of contact centres.

Published in Market

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