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Displaying items by tag: Business processes

Tight integration between business processes and unified communications systems is something leading UC vendors such as Avaya, Nortel and Cisco have been pushing for some time, but another UC player, Interactive Intelligence, has gone one step further: it aims to leverage its strengths in unified communications to enter the business process automation market.

Published in Strategy
Thursday, 09 July 2009 15:44

Contract wins come in for Unisys

Unisys has secured a raft of new or extended contract wins for this year in Australia as local companies continue to spend, albeit wisely, on IT services during the economic downturn.

Published in Deals
How can IT staff provide end users with assurance that their business transactions will be handled reliably when part of the process is handled in the cloud?

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