Hobart has the fastest broadband speeds of Australia’s capital cities but Perth lags well behind with the country’s slowest Internet speeds, according to an analysis of over 14,800 broadband speed tests between July 2018 and July this year.
Underperforming broadband services are still a problem for some consumers, with a newly publish report revealing that 12.4% of consumers continue to experience underperforming services that “rarely come close to reaching their maximum plan speed”.
Australia’s competition watchdog, the ACCC, has published a guide for NBN fixed wireless customers, advising them how to seek compensation when they encounter problems with broadband services, including slow speeds.
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