Displaying items by tag: Brands

Cloud-based customer service software provider Freshdesk – a company backed by Google Capital – has acquired Airwoot, a start-up that uses machine learning to help brands deliver high-speed customer service on social media.

Published in Strategy

Here come the coupons, and the long awaited push for beacon deployment, with 1.6 billion coupons to be pushed to consumers by 2020.

Australian security consultancy Securus Global has released a newly developed web discovery service which it says takes it into the online brand protection arena.

Published in Security



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