The advent of new technologies is rapidly disrupting the value chain of all sectors, and companies are increasingly forming partnerships with start-ups to better serve their customers, according to one global research and analyst firm.

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National Australia Bank has launched a new digitised receipt product which it says allows customers to easily digitise any paper receipt, through the NAB Mobile App.

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The global transaction volume of non-cash payments is growing rapidly, including in Australia, with non-cash transactions booming and competition flourishing, despite many banks remaining reluctant to embrace open banking via data sharing, ecosystem partnerships and open platforms, according to a new report.

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