There were 2775 complaints and inquiries about telecommunications services to the ACCC in the 2015-2016 financial year, a rise of 9% over the previous year, with complaints about the NBN up 145%.

Published in Telecoms & NBN

Telstra still dominates the wholesale market for resale of National Broadband Service (NBN) products, but a newly published report reveals that competitors are making inroads into the telco’s traditional dominance of broadband services in regional areas.

Published in Telecoms & NBN

The Australian Competition and Consumer Commission has issued a draft decision outlining the prices retail service providers will pay, in the absence of a commercial agreement, to acquire NBN-like fixed line superfast broadband wholesale services on non-NBN networks.

Published in Telecoms & NBN

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