Displaying items by tag: Australian Communications and Media Authority ACMA

Optus has issued an apology to its customers who it says “received messages in error” after the company copped a $504,000 fine from the telecommunications regulator ACMA for breaching Australia’s spam laws.

Published in Telecoms & NBN
Thursday, 21 November 2019 12:02

Aussie kids big owners, users of mobile phones

Nearly half of Australian kids aged 6-13 years of age own or use a mobile phone, according to new research.

Published in Mobility

A year after introducing strict new complaints-handling requirements, the telecoms regulator ACMA has released data showing telcos received a total of 1.4 million complaints over the full 2018–19 financial year - but concerns over telcos providing "late or inaccurate data" have resulted in the authority excluding the data provided by Optus from its report.

Published in Telecoms & NBN

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