Hard on the heels of the release of a stronger protection code for telecommunications consumers, Australia’s telcos now have a guide explaining how to give their customers better information about moving to the national broadband network.
The Telecommunications Industry Ombudsman has been quick to put the telecoms industry on notice it will take into account the new industry standards mandated by the Australian Communications and Media Authority for consumers transitioning to the NBN, when considering disputes.
New telco industry standards designed to give consumers an improved complaints experience when migrating to the national broadband network are about to come into effect, with the regulator acknowledging that “buck-passing” has plagued consumer experiences in the past.
I don't know what not to believe in anymore.
There is one valid point.. "an IP doesn't equal the perpetrator/person" Its only relates the account that's used, as there[…]
Hard to know. This article doesn’t cite any Telstra statements or sources, just some angry Twitter posts by people who[…]
News last night (7-00pm) was telling me that the Telstra problem was in fact a system failure not a DDoS[…]
EoP or Ethernet over Power can work quite well, with TP-LINK (for example) offering quite good gear at perhaps the[…]