Displaying items by tag: Australian Communications and Media Authority (ACMA)

Australia’s telecommunications regulator the Australian Communications and Media Authority (ACMA) has announced that it will soon consult on rules to assist consumers when their fixed broadband telco fails to meet retail service levels.

Published in Telecoms & NBN

Electricity, gas and Internet provider Sumo Power is facing court action by Australia’s competition watchdog the ACCC over allegations it made false or misleading representations to Victorian consumers in relation to its electricity plans.

Published in Strategy

Four of Australia’s telcos have been warned by the telecommunications regulator ACMA for failing to join the Telecommunications Industry Ombudsman (TIO) Scheme as required, and that consumer protections are undermined if they fail to join.

Published in Telecoms & NBN

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