Displaying items by tag: Audit

A year after introducing strict new complaints-handling requirements, the telecoms regulator ACMA has released data showing telcos received a total of 1.4 million complaints over the full 2018–19 financial year - but concerns over telcos providing "late or inaccurate data" have resulted in the authority excluding the data provided by Optus from its report.

Published in Telecoms & NBN

Australia's no.3 smartphone seller, according to IDC stats, is Alcatel, and it has challenged the industry to show "greater accountability as misleading claims threaten the credibility of the mobile phone category in Australia".

Published in Telecoms & NBN

Nuix’s chief information security officer Chris Pogue says security legislation runs the risk of creating a culture of bureaucrats ticking checkboxes to claim compliance, while not meeting real-world security requirements.

Published in Security

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