Customer engagement and digital automation vendor Pegasystems has appointed Jonathan Tanner as financial services and insurance industry principal and Rob Bollard as public sector industry principal for Asia Pacific. Both roles are newly created.
Consumer advocacy group CHOICE claims Australian banks have "pocketed" $6.3 billion over the last decade by failing to pass interest rate cuts onto credit card customers.
The ACCC has formally released the Competition and Consumer (Consumer Data Right) Rules, which it says is is a “key development” in progressing the Consumer Data Right in banking.
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