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Displaying items by tag: ACCAN

Wednesday, 27 October 2010 15:29

Telstra privacy bungle affects 220,000

Telstra's swift mea culpa over the extensive privacy breach affecting 220,000 of its customers won't save it from a joint investigation by the Australian Privacy Commissioner and the Australian Communications and Media Authority. It will also have to improve its hotline response to avoid the further wrath of customers and industry watchdogs.

Published in Security

The Australian Communications Consumer Action Network (ACCAN) has joined forces with The Australian Financial Counselling and Credit Reform Association (AFCCRA) and The Australian Council of Social Service (ACOSS) to lobby ACMA about the high cost of calling 'free' 1800 and 'local call fee' 13 numbers from mobile phone.

Published in Technology Regulation
Sunday, 19 September 2010 07:06

ACCAN calls for mandatory consumer protection rules

ACCAN has called for a whole range of mandatory measures to protect telecommunications consumers to replace the present code-based co-regulatory regime, which it says has proved to be woefully inadequate at protecting consumers.

Published in Technology Regulation

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