Telecommunications consumer interest lobby group ACCAN says the overall fall in complaints to the Telecommunications Industry Ombudsman over the last six months indicates that consumers are broadly benefitting from action taken by the telco industry regulator – but lamented the fact that “tens of thousands of consumers have experienced unreliable telco services”.
Telecommunications customer service representatives are being encouraged to concentrate on selling over service, with the result that consumers are confronted by questionable sales tactics.
An organisation that represents telecommunications consumers says political parties should make a new affordable home broadband product for those on low incomes a priority ahead of the forthcoming Federal Election.
I had met Graeme many times over the years. Always impressed by his ability to stay current in such an[…]
A great loss to us indeed. I met Graeme a couple of times during the 1980s when he came to[…]
NBN enterprise ethernet is an answer to the question "how can we make nbn profitable?"A business would be crazy to[…]
Yep. Both can go.
Well written Sam,In addition to the disgusting level of propaganda used by US-led corporations and corrupt warhawk military to discredit[…]