Displaying items by tag: ACCAN

Telecommunications customer service representatives are being encouraged to concentrate on selling over service, with the result that consumers are confronted by questionable sales tactics.

Published in Telecoms & NBN

An organisation that represents telecommunications consumers says political parties should make a new affordable home broadband product for those on low incomes a priority ahead of the forthcoming Federal Election.

Published in Telecoms & NBN

There has been a call for Australia’s telecommunications companies to raise the bar for consumer identity verification and increase consumer safeguards.

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