Displaying items by tag: ACCAN

Telecommunications consumer interest lobby group ACCAN says the overall fall in complaints to the Telecommunications Industry Ombudsman over the last six months indicates that consumers are broadly benefitting from action taken by the telco industry regulator – but lamented the fact that “tens of thousands of consumers have experienced unreliable telco services”.

Published in Telecoms & NBN

Telecommunications customer service representatives are being encouraged to concentrate on selling over service, with the result that consumers are confronted by questionable sales tactics.

Published in Telecoms & NBN

An organisation that represents telecommunications consumers says political parties should make a new affordable home broadband product for those on low incomes a priority ahead of the forthcoming Federal Election.

Published in Telecoms & NBN

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments