Unreliable telecommunications services are resulting in hundreds of thousands of complaints, the Australian Communications Consumer Action Network says, calling for greater reliability safeguards to reduce this number.

Published in Telecoms & NBN

A number of consumer groups have criticised the revised Telecommunications Consumer Protection Code, which was announced by the Australian Communications and Media Authority on Monday, saying it does not provide adequate protection for consumers.

Published in Telecoms & NBN

Well-known Australian telecommunications consultant Paul Budde says while the NBN Co's latest bid to hold a consultation on pricing is better than nothing, it is unlikely to resolve the fundamental issues that are posed by the wholesale pricing.

Published in Telecoms & NBN

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