Thursday, 03 September 2020 19:21

Visa survey finds 41% back use of 'tap to phone' payments in Australia

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Visa survey finds 41% back use of 'tap to phone' payments in Australia Pixabay

Digital payments firm Visa is using the results from a survey about 'tap to phone' payments, a form of contactless payments, to call for the use of such payments to be widely accepted in Australia.

In a statement, the company said about 41% of those it had surveyed were receptive to the use of "tap to phone" payments which would remove the need for PoS infrastructure.

The Visa Tap to Phone study was conducted by YouGov research between 16 to 20 July and covered 1012 adults over 18.

Visa said sellers could accept these payments directly on their Android NFC-enabled smartphones.

It said the survey showed that most face-to-face transactions in the country were already contactless.

“Australian consumers have led the world in the adoption of contactless payments, and given the ubiquitous use of smartphones in our daily lives, we expect the new tap to phone form of payment will be a popular choice as people become more familiar with the technology,” said Julian Potter, Visa’s Group country manager for Australia, New Zealand and South Pacific.

“Beyond consumers enjoying secure and convenient payments, tap to phone provides a significant opportunity to expand digital payments acceptance to small and micro businesses, enabling these sellers to reach more customers and increase their sales.”

Australian Small Business and Family Enterprise Ombudsman Kate Carnell said small businesses stood to benefit from using technology to facilitate contactless payments.

“Small businesses can reduce the costs associated with accepting digital payments by using tap to phone technology,” she said. “It allows small businesses to use their smartphones to accept contactless payments directly, without the need for a separate payment acceptance terminal.

“In these challenging times, it is encouraging to see new technologies emerging to ensure payments are faster, easier and cheaper for the small business user.”


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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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