Wednesday, 18 November 2020 00:42

Murray River Council to flow smoothly with significant digital transformation


With the benefits from a major IT overhaul implemented by the Council and Australian enterprise software provider TechnologyOne promised to flow to community from early 2021, improvements are promised all round.

Murray River Council is in the Riverina region of New South Wales, and has announced it “will deliver improved services to its community, operate more efficiently and reduce its ongoing investment in computer hardware following a five-year deal with Australian enterprise software provider TechnologyOne”. 

The council says its information technology systems “will undergo a significant overhaul, including the transition from an on-premise environment to a modern, integrated and secure cloud-based platform utilising TechnologyOne’s OneCouncil SaaS solution”.

TechnologyOne explains it provides “a global SaaS ERP solution that transforms business and makes life simple for our customers”, with locations across six countries.

Promising a “deeply integrated enterprise SaaS solution” that “is available on any device, anywhere and any time and is incredibly easy to use”, Technology One proudly boasts over 1200 “leading corporations, government agencies, local councils and universities are powered by our software”.

Proudly boasting of its 32-year heritage, the company states it has been providing its “customers enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology”, and says that “73% of Australian and New Zealand residents live in a council powered by TechnologyOne”.

According to Murray River Council CEO TechnologyOne, COVID-19 has presented “many challenges for local governments, especially those near State borders. The area’s largest town Moama is separated from the Victorian town of Echuca by the Murray River, and this has created unique challenges for local residents, businesses and council staff during lockdowns”.

“While Murray River Council was aware of the shortcomings of its incumbent IT systems well before the pandemic hit, the pressure of maintaining council services while a majority of its workforce was under lockdown in April only served to highlight the need for a modern cloud-based system,” Bilske continued.

“Our digital transformation will happen in two stages with the systems responsible for finance, budgeting, asset management, supply chain management, human resources and payroll expected to go live in early 2021, followed by property and ratings and electronic document management later next year.

“We chose TechnologyOne for a number of reasons. They have a history of working with local governments stretching back 30 years – including some of our neighbouring councils who they have also helped make the transition.

“We’re looking to forward to turning a new page when we go live early next year,” Bliske concluded.

According to TechnologyOne’s CEO Ed Chung, Murray River Council’s challenges are common to many local governments.

“We work with hundreds of councils across Australia, New Zealand and the United Kingdom and what’s surprising is that, while they all support unique and diverse communities in various parts of the globe, their technology challenges are often quite similar.

“They want the best for their community, they want the best for their employees, and they want to deliver services in the most efficient way possible. But they are often budget constrained, since their funding comes direct from their community, and dealing with outdated legacy systems that are actually costing them time and money.

“In the last few years we’ve helped many, many councils build a platform for the future, get their people back to doing value-add work that they enjoy, and release their budgets from the shackles of having to own and manage rooms of IT equipment by moving to SaaS,” explained Chung as he concluded.

Let’s just hope Australia can make sure the Murray River runs as smoothly along its length as the Murray River Council’s digitally transformed rivers and lakes of organised, actionable data are brought to life with this significant TechnologyOne transition!

Graphic created by Alex Zaharov-Reutt from elements of the TechnologyOne Home page and the Murray River Council logo.

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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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