Friday, 05 February 2021 09:51

IDC says many hybrid workforce, business automation efforts set to fail

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IDC says many hybrid workforce, business automation efforts set to fail Image by Alemko Coksa from Pixabay

Over the next three years, a third of hybrid workforce and business automation efforts will be delayed or else fail outright, the technology research firm IDC says in a 2021 report on digital trends for Australia.

This would be because of under-investment in building IT/Sec/DevOps teams with the right tools/skills, the company added.

IDC's report — IDC FutureScape: IT Industry 2021 Predictions – Australia Implications — looked at the impacts of COVID-19 on the IT industry and the trend predictions for the next five years.

“The pandemic impacts pushed companies over the digital transformation tipping point," says Neha Ralhan, research manager, IDC Australia and New Zealand.

"In 2021, Australian organisations will solidify gains made during the height of the pandemic.

“While the level of digital maturity will largely determine the agenda, a strategic push to shore up digital resilience is at the forefront across industries.

"Hybrid working models, innovation at scale, training and addressing skill shortages, reallocating resources, and building up digital elasticity are key areas that Australian organisations will be focusing on to ensure they are ready for the new normal.”

The company predicted a change in the definition of the digital transformation in 2021, claiming it would involve building resilience to prosper in the new environment.

"The levelling up of lagging technology systems and processes has been the silver lining for many organisations in 2020," said Ralhan.

"Forward thinking organisations and those looking to cement their competitive advantage will continue on the path of reconfiguring, and often reimagining, business models to better meet market needs and demands with technology underpinning offerings and operations.

"It is also important to note that the largest changes made by organisations, including cultural shifts and digital buy-in, are the ones that are more likely to last and deliver the greatest benefits longer term."

Other digital trends that IDC predicted would be seen beginning this year:

Cloud-centric IT: By the end of 2021, based on learning, 80% of enterprises will build mechanisms to shift to cloud-centric infrastructure and applications twice as fast as before the pandemic.

Edge acceleration: Until 2023, reactions to changed workforce and operations practices during the pandemic will dominate accelerators for 80% of edge-driven investments and business model changes in most industries.

Hybrid by design: By the end of 2021, based on learning, 80% of enterprises will build mechanisms to shift to cloud-centric infrastructure and applications twice as fast as before the pandemic.

Remediate technical debt: Until 2023, reactions to changed workforce and operations practices during the pandemic will dominate accelerators for 80% of edge-driven investments and business model changes in most industries.

Digital resiliency: By 2023, 75% of ASX companies will commit to providing technical parity to a workforce that is hybrid by design rather than by circumstance, enabling them to work together separately and in real time.

Automation platforms: Through 2022, coping with technical debt accumulated during the pandemic will shadow 70% of CIOs, causing financial stress, inertial drag on IT agility, and "Forced March" migrations to the cloud.

Opportunistic AI extension: In 2022, enterprises focused on digital resiliency will adapt to disruption and extend services to respond to new conditions 50% faster than those fixated on restoring existing business/IT resiliency levels.

ICT ecosystem: By 2023, an emerging cloud ecosystem for extending resource control and real-time analytics will be the underlying platform for all IT and business automation initiatives.

ICT joins circular economy: By 2025, 85% of ASX companies will mandate reusable materials in IT hardware supply chains, carbon neutrality targets for providers' facilities, and lower energy use as prerequisites for doing business.


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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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