Friday, 27 April 2018 17:51

CA Tech survey shows 'cultural issues stinting digital transformation efforts of Australian organisations'

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In a follow up to CA Tech's recent study showing the need for digital transformation across APJ has reached a "critical level", the company says cultural issues, risk aversion and lack of leadership skills are stinting digital transformation efforts.

Masters of the modern software factory and digital transformation tech titans CA Technology have released a new report entitled "Digital Transformation Impact and Readiness" showing that "it’s not technology or even budget that’s holding Australian organisations back when it comes to digital transformation, it’s culture".

The new research, which surveyed over 900 business and IT leaders in mid- to large-sized businesses from across the APJ region, with 100 companies from Australia taking part, has shown that Australian businesses "highlight the barriers faced along this journey, reinforcing internal organisational issues including a lack of leadership and culture, and aversion to risk taking".

The report "identified leadership and culture as two key factors hindering the success of digital transformation efforts in Australian organisations.

"Of 100 Australian business and IT leaders who participated in the study, 56% believed that strong leadership and the right corporate culture — one that embraces risk taking, innovative thinking and talent diversity — are lacking."

We're told, however, that "these two factors were still recognised as critical to optimise digital transformation opportunities".

So, what else did the study uncover?

The study uncovered "a chasm whereby while 81% of respondents are confident that their organisations are equipped to be competitive, only 16% have fully formed digital transformation initiatives today. A further five% are looking at fully digitising their whole organisation and 22% have low-risk, small-scale and siloed digital transformation initiatives".

Janice Cox, vice-president and managing director of CA Technologies in Australia and New Zealand, said: “Playing it safe won’t achieve cut-through. In fact, this can be the biggest risk to an organisation. To succeed in today’s hyper digital and competitive economy, business and IT leaders have to dream big and be bold in harnessing disruptive technologies. Then, of course, they need to ensure that everyone in the business is aligned and working collaboratively towards a common goal.”

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Naturally, there's more.

The research also showed that "most organisations are still rolling out digital transformation initiatives with the desire to improve operational efficiencies (57%) followed by workforce productivity and collaboration (53%). Yet only half of respondents have the right technologies and technical skillsets to enable digital transformation".

Cox continued: “This indicates that business priorities and objectives are not met with reality, and suggests a misalignment between frontline staff and department leaders. It also reinforces the need for technology to be part of a holistic business strategy that starts from the boardroom and progresses through every facet of an organisation, rather than considered as an afterthought."

And, while "digital disruptions have impacted businesses around the world, the research from CA suggests that in Australia, a clear roadmap is absent today".

The research also shows that:

  • Only 32% say their organisation has clearly laid out a roadmap and role that technology plays in the company’s digital transformation vision;
  • Only 32% say their organisation has invested in the right resources to provide staff with next-gen computing resources;
  • Only 34% say their organisation has set the right policies and technologies in place to protect against cyber attacks and ensure security;
  • Only 34% say their organisation has the right manpower and talents to provide always-available IT support;
  • Only 36% say their organisation can create, launch and maintain quality apps as part of overall digital transformation efforts; and
  • Only 34% say their organisation can support technology resources and requirements with agility.

Cox concluded: “Right now, organisations need to urgently reinvent traditional business models and growth strategies by putting digital first. These days, every company is a software company and to remain relevant in today’s competitive marketplace, businesses must be built to change, not built to last.

"CA Technologies continues to invest heavily in its Modern Software Factory strategy as a blueprint to help businesses successfully achieve their digital transformation goals".

You can download the full 21-page research study report here after registration, while iTWire's earlier coverage on the "Need for digital transformation across APJ reaches 'critical level'" is here

iTWire's three-part series on the content at last year's CA World 2017 can be seen and read here

CA Technologies' infographic from the report is embedded below – the full resolution version can be downloaded here.

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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.

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