Wednesday, 08 August 2018 08:50

German giant Lidl's six-year bid to switch to SAP fails

By

Germany global discount supermarket chain Lidl has had to discontinue a move to SAP after six years, after the system was pronounced dead on arrival and the firm decided to revert to its old inventory system. Lidl's annual revenue is about €100 billion.

Lidl spent about €500 million on the switch. planning for which was begun in 2011, the German news site Handelsblatt reported. About 1000 staff and hundreds of consultants were involved in trying to implement the new system.

The system even had a neat name: eLWIS and in April 2017, SAP gave Lidl an award for being one of its best customers.

A month later, Lidl's IT chief Alexander Sonnenmoser resigned and by July this year eLWIS had been declared as unusable.

Handelsblatt said that one of the biggest issues Lidl faced was that staff were geared towards doing things one way and the new system made it necessary to change many processes, something the management was not ready to do.

Instead, the software was adapted, and the numerous changes to the code meant that it became more complex and thus more susceptible to failure.

IT experts were quoted as saying that communication may also have been an issue, with lack of proper definition of what the new system was meant to achieve.

Changes of personnel at the management level meant that there were constant cancellations of planned features, such as an online ordering service.

Handelsblatt said nobody at SAP was willing to provide any comment about the Lidl failure, apart from pointing out that many German retailers used SAP for Retail without much fuss.

It said that the biggest challenge Lidl faced now was retaining all its tech talent as many software engineers did not fancy messing around with in-house code that was three decades old.


Subscribe to ITWIRE UPDATE Newsletter here

GRAND OPENING OF THE ITWIRE SHOP

The much awaited iTWire Shop is now open to our readers.

Visit the iTWire Shop, a leading destination for stylish accessories, gear & gadgets, lifestyle products and everyday portable office essentials, drones, zoom lenses for smartphones, software and online training.

PLUS Big Brands include: Apple, Lenovo, LG, Samsung, Sennheiser and many more.

Products available for any country.

We hope you enjoy and find value in the much anticipated iTWire Shop.

ENTER THE SHOP NOW!

INTRODUCING ITWIRE TV

iTWire TV offers a unique value to the Tech Sector by providing a range of video interviews, news, views and reviews, and also provides the opportunity for vendors to promote your company and your marketing messages.

We work with you to develop the message and conduct the interview or product review in a safe and collaborative way. Unlike other Tech YouTube channels, we create a story around your message and post that on the homepage of ITWire, linking to your message.

In addition, your interview post message can be displayed in up to 7 different post displays on our the iTWire.com site to drive traffic and readers to your video content and downloads. This can be a significant Lead Generation opportunity for your business.

We also provide 3 videos in one recording/sitting if you require so that you have a series of videos to promote to your customers. Your sales team can add your emails to sales collateral and to the footer of their sales and marketing emails.

See the latest in Tech News, Views, Interviews, Reviews, Product Promos and Events. Plus funny videos from our readers and customers.

SEE WHAT'S ON ITWIRE TV NOW!

BACK TO HOME PAGE
Sam Varghese

Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

Share News tips for the iTWire Journalists? Your tip will be anonymous

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments