Tuesday, 19 January 2016 19:23

Ricoh launches new cloud-based Backup-as-a-Service


Ricoh has launched a new cloud-based Backup-as-a-Service for Veeam Cloud Connect which it says offers customers a best-practice backup solution.

Ricoh says it chose Veeam for this solution because it is an end-to-end offering with on-premises backup enabled by Veeam software, and offsite backup and managed services provided by Ricoh.

Satya Hariharan, Product & Marketing Manager ITS - Managed Services, Ricoh Australia, said the Ricoh Cloud Backup service lets customers manage different virtualised environments, reduces the strain on internal IT resources, minimises the risk of downtime, and makes disaster recovery easier.

And, he said the benefits of choosing Ricoh’s Cloud Backup solution include a recovery time of minutes rather than hours or days, end-to-end security, and seamless backup copy operation.

“Most organisations know how important it is to backup their data but it can become an expensive proposition. As the volume of data grows, getting backup right is vital.

“Ricoh’s Cloud Backup for Veeam Cloud Connect is a reliable, highly-available, offsite backup solution. It stores data within Ricoh’s private cloud environment, which is based in Australia.

“Having an Australian-hosted, privately-owned cloud gives customers peace of mind that their data is secure. Additionally, if an issue were to arise, customers can contact a Ricoh expert immediately to rectify the situation.”

The Backup-as-a-Service for Veeam Cloud Connect solution removes the need for VPN tunnels and dedicated repositories. Backups take place over an SSL-encrypted connection and cloud gateway. This means users can back up to the cloud, and recover entire servers or individual data objects directly from the cloud without having to download large backup files.

Matt Dixon, General Manager – IT Services, Ricoh Australia, said, “The Ricoh Cloud Backup is currently, a leading offering in the marketplace that allows offsite backups, while the customer retains full control of the backup environment. It helps customers leverage their existing Veeam investment, with a familiar console and set of tools to manage data securely, backed up offsite by Ricoh.

“The recoverability of the backup is key, and users can test recoverability of the backup and files from the convenience of their desktop. The Ricoh Cloud Backup backs up data in three locations - on-premise, in the cloud and offsite managed by Ricoh.”

According to Peter Bender, Head of Channel and Alliances, ANZ at Veeam today’s enterprises are “more demanding than ever before, expecting access to all applications and services 24/7 with no tolerance for downtime”.

“Ricoh’s Cloud Backup service will give organisations real peace of mind that in the event of an incident, services can become available within the shortest period of time. Our partnership with Ricoh makes this a reality.”

The Ricoh Cloud Backup is available now, while a disaster recovery component is currently in development and is expected to become available in April 2016.

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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).



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