Wednesday, 27 February 2019 12:43

Zoho picks Byron Bay for $40 million Australian HQ

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Business SaaS provider Zoho has chosen Byron Bay for its new Australian office and is reportedly spending $40 million on the data centres and the local office.

Australia is one of Zoho's larger markets, even though it gets relatively little attention compared with local providers such as MYOB and Xero, or giants such as Salesforce.

The company claims that its Zoho One integrated suite "can put a business completely on the cloud".

Zoho's applications cover office productivity (word processing, email, spreadsheets, etc), collaboration, project management, CRM, HRM, IT management, help desk, analytics, and finance and accounting.

According to the Zoho website, it has more than 45 million users globally, with customers including Amazon, Facebook, Hyatt, L'Oreal, Netflix, Renault and Suzuki.

The proportion of SMEs on the company's customer list reflects the nature of the local economy, but Zoho also claims customers in the airline, mining and financial services sectors.

The choice of Byron Bay reflects the company's strategy of selecting less-popular locations for improved staff retention, which it says is the highest in the industry.

Byron Bay's advantages were said to include good transport links and proximity to universities.

Zoho founder Sridhar Vembu described the move into Australia as "a crucial part of our global expansion".

The company has also revealed plans to open cloud data centres in NSW and Victoria by the end of April.

The move should assuage potential customers' data sovereignty concerns, as well as reducing the latency that can affect the performance of cloud applications.

In related news, Zoho recently appointed Timothy Kasbe to the role of managing director for ANZ and global large enterprise.

He previously held senior positions at IBM and Reliance Industries, among other organisations.


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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

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