Thursday, 17 October 2019 11:31

ERM Power improves efficiency, productivity with Rubrik deployment Featured

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ERM Power improves efficiency, productivity with Rubrik deployment Image Stuart Miles, FreeDigitalPhotos.net

Energy retailer ERM Power has boosted efficiency and productivity with the deployment of technology from cloud data management vendor Rubrik.

ERM (ASX:EPW) deployed Rubrik as the final piece of a technology refresh focused on modernising its internal workflows to further improve the services it offers to customers - ensuring business continuity and boosting productivity by providing rapid and comprehensive backup and recovery capabilities.

“Over the past 10 years, there’s been a real lack of cohesive energy policy in Australia, which has forced businesses to take matters into their own hands to deal with high energy prices,” said Derek McKay, Chief Information Officer, ERM Power.

“So, we asked ourselves: how can we, as a retailer, help our customers cut their energy bills? This led to a digital overhaul to replace our end-of-life IT with new technology investments. We then introduced Rubrik to automate and simplify the management of all the new data being generated, giving us a secure and reliable data environment.”

Before the Rubrik deployment, ERM Power used a tape-based backup solution which was subject to tape media corruption and could be challenging when restoring large systems which were stored across multiple tape sets.

Rubrik says that in addition to technical complexity, the previous environment was also on-premises, leaving the organisation more susceptible in the event of a natural disaster – and future systems would need to be able to assist in mitigating this risk to business continuity and Rubrik’s replication technology addressed those requirements.

“Simplification is one of our core values, so we wanted data management that we didn’t need to monitor, configure or report on every day,” said McKay.

“Rubrik automates the management of our data, safeguarding us from downtime, and providing a foundation on which we can deliver new services based on accurate data. Previously, it could take over 24 hours to restore a 2TB database for our developers – we can now achieve this in five minutes.”

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Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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