Wednesday, 02 May 2018 13:20

Pitney Bowes and eBay renew partnership helping some eBay sellers sell internationally


Pitney Bowes and eBay will allow US and UK sellers to sell internationally, including to Australia, with eBay's reach and Pitney Bowes tech managing complex cross-border transactions and shipments.

Although there's no word on when eBay will become "eNlightened" and extend its Global Shipping Program to Australian or other global sellers, the program does make it easier for sellers in the US and UK to ship their goods to virtually every country worldwide, including Australian customers.

The deal has been in place since 2012 in the US, and 2014 in the UK, and "focuses on providing a secure and easy way for US-based eBay sellers to “sell internationally and ship domestically” through eBay’s Global Shipping Program (GSP) powered by Pitney Bowes technology and logistics services".

Through GSP, eBay sellers based in the US "gain access to millions of buyers worldwide, while Pitney Bowes helps manage the complexities of cross-border ecommerce transactions and shipments. Every step, from calculating duties and taxes, to completing customs forms, to international shipping and tracking, is managed through the program".

It sounds like it would be an excellent program for Australian eBay sellers too, one can only wonder why eBay and Pitney Bowes haven't actively worked on expanding the program to eBay sellers around the globe, but at least it does benefit globally based buyers.

Bob Kupbens, vice-president, B2C and Seller Experience, eBay, said: "eBay gives sellers the platform, solutions, and support they need to grow their businesses and thrive.

“Our partnership with Pitney Bowes has allowed us to help eBay sellers grow their businesses by reaching millions of buyers around the world. We’re excited to extend our partnership with Pitney Bowes and continue on this journey together.”

Lila Snyder, president, Commerce Services, Pitney Bowes, said: "The Global Shipping Program gives us the unique opportunity to work with one of the largest ecommerce players in the world, as well as millions of small and medium-sized businesses looking to grow their sales internationally.

“Pitney Bowes and eBay provide the foundation for GSP, but its incredible growth is a testament to the drive and creativity of eBay sellers. GSP attracts millions of buyers every year and we look forward to continuing to help eBay and its sellers meet their demands.”

According to the detailed, 35-page 2017 Pitney Bowes Global Ecommerce Study

  • 67% of online shoppers turn to marketplaces like eBay to search for products.
  • Online shoppers report that 62% of their cross-border spend and 59% of their domestic spend takes place on online marketplaces, versus retailer websites.
  • These trends have increased year-over-year and are most prevalent in China, Germany, India and Japan.
  • At the same time, consumers are increasingly looking across borders to find the products they love.
  • In 2017, 70% of online shoppers reported making a cross-border purchase.

Pitney Bowes reports also providing eBay sellers with "a simple and efficient method to print USPS postage labels directly from their accounts at eBay."

An infographic from Pitney Bowes' report is below – the full resolution version can be accessed here. Turn phone sideways to see full image on mobile. 


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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.



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