The deployment follows the recent announcement by Microsoft that it has begun hosting CRM Online data in Australian data centres, rather than offshore centres.
Prior to this, Australian local government agencies and financial institutions have not been able to use the Microsoft solution in most circumstances because the data was stored in off-shore data centres, breaching Australian privacy legislation.
Bradley Stroop, CEO UXC Eclipse said the announcement that Microsoft Dynamics CRM Online will now be hosted in Australia “means that even more organisations will be able to implement this solution”.
Stroop said Beyond Bank – a customer-owned financial institution - conducted a rigorous review process that included products from 12 vendors over the course of one year before choosing Microsoft Dynamics CRM.
He said it was more than just a software deployment, with Beyond Bank aiming to achieve organisational transformation through its use of Microsoft Dynamics CRM, using the solution to achieve improved productivity and business performance throughout the organisation.
Robert Aitken, CIO, Beyond Bank said, “We recently worked with UXC Eclipse to complete a proof of concept with Microsoft Dynamics CRM, which was very successful. As a result of the success of that project we are planning an extended rollout of the solution across the organisation.
“The Microsoft Dynamics CRM implementation is a business transformation project in which UXE Eclipse has played a vital role. The choice of implementation partner was critical to the success of the project and it was essential that we engage a partner that we could trust implicitly to understand our business and our requirements, and deliver the results we anticipated.”