Tuesday, 08 August 2017 11:48

TechOne says it has beaten SaaS record

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Enterprise software firm TechnologyOne, currently in a legal stoush with Brisbane City Council over the loss of a major contract, claims it has broken its own 30-year record by delivering more than 50 customer project "go-lives" in the last eight weeks.

While defending itself against an ambit claim from the council for loss and damage in excess of $50 million following the Council's decision to call off a 10-year contract, TechnologyOne says the record includes 12 go-lives on the first weekend in July, “demonstrating that the company can rapidly onboard customers during peak end-of-year periods”.

TechnologyOne’s new chief executive officer, Edward Chung, says the record results are a combination of “high customer demand” for its SaaS offering and “an increased capacity to meet demand with implementation times accelerated by up to 50%”.

“More than 60% of our implementations are being driven worldwide by customers seeking the immediate benefits of our SaaS offering,” Chung says.

“Customers, recognise that the vital step in enabling their digital transformation is uptake of TechnologyOne’s fully integrated enterprise SaaS with our automated, highly secure and fail-safe cloud technology.

“Our customers are also realising the benefits of digital enablement up to 50% faster due to our ability to rapidly mobilise SaaS projects in half the usual time.

“A recent example is Ticketek. We worked closely with Ticketek to not only introduce a new software product, but also move them from on-premise to our cloud environment within just four weeks.

“We also took Urban Maintenance Systems, live within one month, so they could deliver on a contract in New Zealand.

“Our new technology that simplifies and streamlines the SaaS go-live process reinforces the strategic benefit of reinvesting 20% of our profits into Research and Development.”

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Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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