The deployment of RingCentral will support the TechnologyOne’s 14 international offices across six countries and 1,200 team members worldwide, including 400 developers.
“We selected RingCentral for its unified, cloud-first collaborative communications and video conferencing platform that allows for easy integration with our productivity suite and our customer support system,” said Edward Chung, chief executive, TechnologyOne.
“The agility of their approach, their product’s ability to provide a great user experience regardless of location and connectivity, and the reporting capabilities will support our steep growth trajectory.”
RingCentral says that by moving to its cloud communications platform, TechnologyOne now uses a single solution, RingCentral Office, to connect its global workforce across distributed locations, enabling them to communicate and collaborate using voice, web, and video meetings.
“We have a differentiated approach to cloud communications that enhances productivity and empowers people to work the way they want with collaboration and teamwork at the centre,” said Peter Hughes, vice-president, sales for Asia Pacific at RingCentral.
“Our solutions have enabled TechnologyOne to connect its global workforce and customers in a way that cannot be achieved with its former systems. As the TechnologyOne team continues to execute on their cloud-first IT strategy, we look forward to partnering with them in new ways.”
RingCentral list key “solutions and benefits” for TechnologyOne including:
- RingCentral Global Office: Increases workforce productivity and reduces TechnologyOne's IT overhead by providing reliable voice, messaging, and collaboration functionality globally.
- RingCentral Meetings: Enables TechnologyOne employees to connect via video meetings, delivering more effective collaboration across global offices with customers and colleagues.
- RingCentral Mobile: Empowers the TechnologyOne team to communicate on the go, from anywhere, on any device by making calls, taking part in online meetings, and sending messages.
- RingCentral Contact Centre: Allows customers to choose the way they wish to interact by providing native support for voice, web chat, SMS, email, and fax, and Salesforce® integration.