'We wanted to reduce the amount of time people spend conducting the same search in multiple Shire systems,' MPS senior information planner, Leigh Oldmeadow said.
'Information can be found across a range of systems. Our team members need one place to search for information held in any or all of those systems. Making sure that the most relevant results are returned at the top of the list is critical in delivering a single view of a topic. Without the ability to customise what information is most relevant, team members may need to review many pages of search results to find what they are looking for.'
Oldmeadow said that by giving the shire team members a single search interface for all of its systems, as well as optimised search results, the organisation would achieve a 'significant reduction in the amount of time spent looking for information,' and would contribute to 'better quality and more responsive service delivery for our community.'
Objective CEO, Tony Walls, said the company's enterprise search was specially developed for public sector organisations 'to solve a substantial challenge that they face - finding all the related and most relevant information that is stored across a number of disparate IT systems. Through the use of Objective Enterprise Search we expect that Mornington Peninsula Shire will set a new best practise benchmark for Australian councils.'