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Wednesday, 25 July 2018 17:09

Promapp bites into NZ contract win

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Promapp bites into NZ contract win Image courtesy of IndypendenZ at FreeDigitalPhotos.net

New Zealand-headquartered dental technology company DentureTech has selected Promapp’s cloud-based business process management software to support its overall risk and compliance management and to drive a focus on quality across the organisation.

Prior to the appointment of Promapp, DentureTech relied on Word-based documents to manage processes and procedures. But the content held within the processes was often inconsistent and applied differently across DentureTech’s three branches in Albany, Orewa and Hobsonville.

Monique Teterin, marketing co-ordinator at DentureTech, said, “Following a review we decided that the business and our customers would best be served by having a cloud-based platform which would feature a central repository for process content, incorporating a single consistent source of the truth for all policies and procedures while also meeting our industry compliance requirements.  

“We selected Promapp based on its ease of use which would enable staff to take ownership of processes.”

Under the contract, DentureTech is deploying Promapp’s risk and compliance module which will integrate process and risk management and support the company to catalogue everyday processes, ensuring these stay current, in line with required health and safety legislation, including adherence with the Dental Council regulatory authority, the new Health and Safety At Work Act and the dental industry’s own code of conduct.

Deployment of the Promapp solution integrates risk and compliance requirements directly into processes, making risk management an everyday activity.  It also provides users with live feeds which update risk and compliance records automatically, helping to support auditing and executive reporting – with all controls able to be linked to the company’s processes, further ensuring a seamless audit process.

“We want to give our staff the responsibility to easily create, edit and review processes. Promapp will provide this functionality and enable us to link process risks to our specific controls,” Teterin said.


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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