Tuesday, 02 July 2019 09:25

NEC in, Telstra out with Tasmanian Government new Triple Zero Emergency Service


NEC Australia has devised and delivered a new Triple Zero Emergency Service platform for the Tasmanian Government, replacing the former Telstra analogue telephony service which was scheduled for decommissioning in 2019.

Under the agreement NEC’s UNIVERGE SV9500 technology has been deployed, with the Tasmanian Government to use the technology for the Departments of Police, Fire and Emergency (DPFEM) and Health and Human Services (DHHS).

According to NEC its platform is reliable, scalable, adaptable and easy-to-manage and providing “robust, feature-rich, highly flexible communications, perfect for geographically-distributed agencies requiring a choice of deployment options”.

“Our experience in transitioning and supporting mission critical emergency systems is second to none. This is backed by the business’ dominance in supporting in the same emergency services sectors the South Australian, Victorian and Northern Territory Governments.”

The agreement with the Tasmanian Government sees NEC retain ownership of all hardware and software and manage the system for the Government over a five year term.

NEC Australia’s managing director Mitsuhiro Murooka emphasised the importance of this “cutting-edge technology” for all Tasmanians.

“NEC Australia is proud to be a partner in such as crucial project,” he said.

“There can be few things more important that a government can provide its citizens than a reliable triple zero service.”

“NEC is respected the world over for our innovation and reliability in IT service delivery and we are pleased to have been able to cooperate with the Tasmanian government in delivering the latest technology for this potentially lifesaving service.”


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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).



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