The agreement, which Microsoft says is one of the largest of its kind in Australia, means NSW departments will be able to access a range of cloud and mobility services, including Microsoft Office 365, which are hosted in Microsoft’s local data centres.
The employees in five departments who will be the first to be serviced by Microsoft are in the Departments of Health; Finance, Services and Innovation; Family and Community Services; Planning and Environment; and Justice.
Michael Gration, Head of Public Sector, Microsoft Australia, said the agreement is a great example of the way in which NSW Government Departments can transform the way they operate using technology to deliver better results for their communities.
“The NSW Government understands the power and potential of technology in helping to break down the barriers between agencies and citizens to ultimately improve the delivery of public services.”
Gration said that under the agreement, NSW departments will be able to integrate Cloud solutions with their existing Microsoft platforms “which will provide great potential over time for them to collaborate, share information and encourage greater community feedback and engagement.”
“The technology will provide the potential for greater flexibility and mobility in their work as they will be able to connect to the same services using different devices.”
Gration also said being able to store preferences, share knowledge more easily and automate more functions will also have a big impact on productivity.
“It has the potential to change the whole nature of work for many public sector employees and showcase NSW as a leader in today’s digital economy.
“It also has the potential to bring about significant cultural change as departments increasingly use cloud services to discover new and exciting ways of working and engaging with NSW citizens to provide even better services,” Gration observes.