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Thursday, 22 November 2018 10:39

Macquarie telecom inks SD-WAN deal with aged care provider

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Telecommunications and data centre provider Macquarie Telecom has signed a deal with aged care provider Royal Australian Air Force Association (WA division ) to provide SD-WAN technology and help the organisation prepare for the digital aged care future and enable more residents to be cared for at home.

Macquarie Telecom says RAAFA has worked with it to deploy its SD-WAN service to two facilities burdened with poor bandwidth and Internet connectivity in Erskine and Albany.

The deployment is part of RAAFA’s wider strategy with Macquarie to create a robust, fast, cloud-enabled network to enable increased home care technology services over time.

“One of the key terms of reference for the planned Royal Commission into aged care is how to ensure more people can remain at home as they age,” said Craig Burkett, general manager – Information, Communication & Technology, RAAFA.

“Technology will play a huge role in that – through sensors in the home, virtual reality and more. We’re leveraging the full suite of Macquarie’s services, including SD-WAN and cloud, to build a network across all our facilities that will enable us to provide a higher standard of care for the elderly in WA.”

Under the deal, Macquarie is deploying SD-WAN to two "problem sites" while also providing fibre, point-to-point, cloud and managing RAAFA’s router network to enable the organisation to gradually introduce more home care digital services.

Macquarie Telecom says that prior to the SD-WAN deployment, Erskine and Albany staff could not reliably access services such as security, CCTV monitoring and financial systems, and the network also experienced a complete outage on a monthly basis.

Macquarie notes that the technology has increased speeds by five-fold, reduced outages to zero and given better control and visibility to RAAFA over its network, bringing it up to speed with other sites and giving the organisation a stronger, more intelligent network across all sites.

“RAAFA is putting its residents first by building a network capable of delivering home care technology our elderly need,” said Luke Clifton, group executive, Macquarie Telecom.

“A fast, robust and resilient network leveraging modern technology coupled with cloud services is vital to achieving that. Most businesses have one or two ‘problem sites’ and SD-WAN is the perfect solution to that – we’ve launched a free proof-of-concept trial to prove that and fix these sites for Australian businesses for free.”


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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