As part of the overhaul, Macquarie has deployed its SD-WAN services to all 37 of Transit Systems’ depots, which it says helps manage the speed, efficacy and uptime of each site’s network and ensures drivers and depots can communicate and share data.
Under the deal with Macquarie Telecom, the SD-WAN services provide multiple network links and can automatically switch between them to ensure maximum efficiency and zero downtime.
Transit Systems - the largest operator of metropolitan public bus services in Australia - is using Macquarie’s mobile SIM cards across its entire staff to monitor data including driver performance, acceleration, ticketing information, engine diagnostics in real time, with the data fed into Macquarie’s data centres and cloud services, which power AI for deep analysis and insights to improve the transport network.
“Historically, a bus might have used one SIM to provide simple voice communication,” said Warren Read-Zorn, Group CIO, Transit Systems. “The importance of that requirement has not diminished but now we need so much more.
“Our previous environment was incapable of powering the AI capabilities we needed to stay competitive, which inspired the Macquarie overhaul. This started with mobiles and then the consolidation of our two legacy data centres into one.”
Read-Zorn says this has enabled, for example, Transit Systems to assess breaking, acceleration and corner-taking performance, and identify areas for improvement and increased efficiency, also providing insights on traffic congestion and passenger loading to improve timetabling and safety.
For each site in the Transit Systems network, Macquarie is also managing the company’s NBN migration, providing faster Wi-Fi speeds as depots’ capacity requirements rise - with Transit Systems also aiming to work with Macquarie and transport authorities to add public Wi-Fi to each fleet over time.
Macquarie Telecom says that to reduce complexity and cost, the Transit Systems now has a full view of its telecoms and cloud infrastructure through Macquarie’s View platform, as well as 24-hour local support through its HUB customer service centre.