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Monday, 06 July 2020 09:24

Latrobe Valley Enterprises, Ricoh interactive collaboration hub deal

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Not for profit disabilities employment provider Latrobe Valley Enterprises (LVE) has deployed a Ricoh Interactive Collaboration Hub to facilitate remote-based board meetings.

The Ricoh hub has been deployed due to members of the LVE board previously being forced to miss meetings due to COVID-19 restrictions.

The deployment follows a market review in conjunction with Ricoh Victorian partner, Gippsland Business Machines, which recommended the IWB D7500 collaboration white board technology, featuring provision for real time collaboration, ease of use and interactivity with touchscreen convenience.

Ricoh says that users can also share results by producing documents that can be sent to email, USB or directly to office folders, a company network or on the cloud.

Prior to the Ricoh deployment LVE had attempted to use a laptop to allow board members to connect via a video conferencing service and have that streamed to a television monitor in the boardroom, but the setup was unreliable and limited to just a single connection.

“We knew there had to be a better way to connect remote meeting participants and so we set out to find a viable alternative,” says Wendy Bezzina, LVE Chief Executive Officer.

“Of all the options we examined, the Ricoh Interactive Collaboration Hub stood out because of its ease of use. Being touch-screen equipped makes setting up group calls and using all the other features on offer very easy.”

LVE says that once the Interactive Collaboration Hub was operational, board members quickly noticed significant benefits, with remote participants anow able to use their mobile phone, laptop or tablet device to connect, and have the option of joining a meeting as a voice-only participant or in video mode.

LVE says the Interactive Collaboration Hub is also being put to use by other organisations including community groups and local businesses.

“As well as helping them, it helps us to promote our operations more widely in the region,” says Bezzina.

Bezzina says that at other times, the Interactive Collaboration Hub can be used in local-only mode, and meeting participants can display multiple documents or webpages for everyone present, using cord-free connections - as well as being used to play video clips or display photographs.

“We are finding new uses for the Interactive Collaboration Hub every week,” says Bezzina.

“It’s become a very valuable tool for the entire organisation. And, importantly, our board loves it. They were becoming increasingly frustrated with our existing communications channels but these concerns have now been fully alleviated. It’s also been a fantastic investment for us especially in the light of COVID-19 where we’ve still been able to operate and have our monthly board meetings despite travel restrictions.”


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Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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