Under the deal sealed after a competitive tender process, Datacom selected Kaseya’s Cloud monitoring solution, Traverse and Kaseya’s integrated IT systems management platform, Virtual System Administrator (VSA) Professional, to streamline management of its customers’ IT.
“At Datacom, we know that cleverly applied information technology makes a demonstrable difference to our clients’ businesses,” said Rob Purdy, Datacom Director of Cloud and Tools for Australia.
“This new partnership forms a critical part of our strategy to streamline the IT tools we use across our Australian operations.”
“The ability for Kaseya’s solutions to help reduce maintenance repairs while identifying and solving issues quickly, was also a key factor in selecting the company as its preferred partner. In terms of capability and value, Kaseya came out on top.”
Purdy said that, following a successful partnership between Datacom New Zealand and Kaseya in July 2013, Purdy he had no doubt the company would see similar results in Australia.
“Kaseya has impressed us right from the word go – from the high level of customer service to the ease of setting up the infrastructure within a tight timeframe, the partnership has been truly seamless.”
Dermot McCann, Kaseya Managing Director for Australia and New Zealand, said that as Kaseya continues to evolve into an ‘IT Management Cloud company,’ strategic partnerships such as its relationship with Datacom are crucial in its bid to support the adoption of cloud based IT Management solutions across enterprises in Australia.
“The Kaseya team is very proud with how our partnership with Datacom in Australia and New Zealand is evolving. We have had a lot of early successes together and are looking forward to continuing to facilitate increased efficiency and adoption of our combined cloud IT management tools in order to help drive business and enhance customer relationships.”