"Inomial's agile development team extended Smile to meet Internode's requirements, providing a smooth integration into existing systems," Inomial said. "Smile's flexible configuration supports usage alerts, spend limits and other features to help businesses comply with the Telecommunications Consumer Protection code [which comes into force on 1 September]."
Smile is described as an "integrated accounting, provisioning, helpdesk and CRM system for Australian telcos and ISPs [that] helps [telcos] by directly reducing costs, improving the effectiveness of collections, and improving cash flow." It is available for on-premises installation in a customer's data centre or as cloud-based software as a service.
Inomial gearing up for overseas expansion
Ten year old Inomial has to date focussed exclusively on the Australian market, but is now eyeing opportunities in Asia Pacific and Latin America.
General manager sales, Richard Giuliano, told ExchangeDaily: "We have discovered a lot of interest for our Smile revenue management suite from companies outside Australia, and we have therefore commenced a proactive strategy to increase awareness in the APAC Region, as well as some key markets in Latin America.
"I've been appointed as vice president international, and since I'm fluent in Spanish, Latin America is shaping to be a huge opportunity for Inomial."
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