Thursday, 18 September 2014 16:35

Interactive Intelligence gets Queensland Government tick

By

Customer experience specialist Interactive Intelligence has been appointed to the Queensland Government ICT Services Panel.

Joining the Queensland services panel means state government agencies can more easily procure Interactive Intelligence's software and services.

The company has also been appointed as a supplier to Local Buy, the procurement services company operated by the Local Government Association of Queensland.

Local Buy establishes common-use procurement arrangements for councils and local government.

The advantage for participating authorities is that Local Buy saves time and money, and complies with the Local Government Act 2009 and the Local Government Regulation 2012 as far as procurement is concerned.

"We are very excited to be included in these Queensland government panels and view this as a tremendous accomplishment in the Australian market," said Interactive Intelligence's vice president for Australia, New Zealand and Japan Brendan Maree.

"Participation in this initiative will provide Queensland agencies at both the state and local level with broad exposure to our contact centre, Unified Communications and Business Process Management solutions and services.

"At the same time, they will now have the opportunity to become better acquainted with our technology and its very strong value proposition in supporting exceptional customer experience."

Image: Kgbo [CC BY-SA 3.0] via Wikimedia Commons

CHIEF DATA & ANALYTICS OFFICER BRISBANE 2020

26-27 February 2020 | Hilton Brisbane

Connecting the region’s leading data analytics professionals to drive and inspire your future strategy

Leading the data analytics division has never been easy, but now the challenge is on to remain ahead of the competition and reap the massive rewards as a strategic executive.

Do you want to leverage data governance as an enabler?Are you working at driving AI/ML implementation?

Want to stay abreast of data privacy and AI ethics requirements? Are you working hard to push predictive analytics to the limits?

With so much to keep on top of in such a rapidly changing technology space, collaboration is key to success. You don't need to struggle alone, network and share your struggles as well as your tips for success at CDAO Brisbane.

Discover how your peers have tackled the very same issues you face daily. Network with over 140 of your peers and hear from the leading professionals in your industry. Leverage this community of data and analytics enthusiasts to advance your strategy to the next level.

Download the Agenda to find out more

DOWNLOAD NOW!

Stephen Withers

joomla visitors

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments