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Friday, 15 January 2016 00:26

Global Health starts the year with two contract wins

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Global Health starts the year with two contract wins Image courtesy of Stuart Miles, freedigitalphotos.net/images

e-health solutions provider Global Health has secured two major contracts – a $3 million five year contract with the ACT Mental Health, Justice Health and Alcohol & Drug Services (MHJADS) Electronic Clinical Record (ECR) project – and a contract with the Adelaide Primary Health Network (APHN) for the roll-out of MasterCare Electronic Medical Record (EMR).

The ACT Mental Health contract covers the licensing, implementation and ongoing support of the MasterCare Electronic Medical Record (EMR), MasterCare Data Warehouse software and reporting platform for the ACT Mental Health, Justice Health and Alcohol & Drug Services (MHJADS) Electronic Clinical Record (ECR) project.

MHJADS will use the MasterCare suite to integrate its clinical record management across all operations, and allows Alcohol & Drug Services and Justice Health Services to replace their paper-based clinical records, whilst Mental Health Services will benefit from an upgrade in their electronic clinical record capabilities.

The ECR project for MHJADS is a key project within the Health-e Future Program by ACT Health.

Key benefits for MasterCare users include:

•    Ensures clinical information is integrated into a single source

•    Improves cross-service clinical handover and communication


•    Improves complex multi-disciplinary care planning and service delivery

•    Improves communication pathways for referrals and clinical handover to other healthcare services


•    Supports staff in daily operations management through improved data/report access

•    Ensures greater collaboration and efficiencies between healthcare professionals.

Global Health CEO Mathew Cherian said "We are pleased to announce this long term contract agreement with ACT Health and look forward to commencing the Implementation Planning with the project team from ACT Health early in the New Year based upon the common goal of improving productivity and healthcare outcomes. Our pipeline is strong and we are confident of further new contract wins in the coming months."

The agreement with the Adelaide Primary Health Network (APHN) for the roll-out of MasterCare Electronic Medical Record (EMR) encompasses annual licensing, implementation and support for 250 concurrent users, and covers the Adelaide metropolitan region of 1.2 million people.

The rollout of Mastercare EMR will allow APHN to support its Contracted Service Providers in delivering significant clinical and administrative service improvements through:

•    Improved client management tools for all Contracted Service Providers

•    More consistent data capture and submission processes/formats

•    Enhanced capacity for APHN to self-administer and create new programs, reports and Contracted Service Providers

•    More comprehensive and flexible reporting to support APHN's federal reporting    requirements, service planning and contract compliance

•    Access to the MasterCare Data Warehouse platform, which will provide consolidated, real-time dashboards for all programs and services, leading to better multi-dimensional insight into all mental health and chronic disease data

•    The ReferralNet secure messaging platform, which is included in the agreement, to support the electronic exchange of correspondence between GP's, Allied Health and Specialist providers using the Australian government mandated Secure Message Delivery (SMD) protocol.

Cherian said the contract with the Adelaide Primary Health Network (APHN) cements MasterCare's position as Australia's “leading collaborative healthcare solution for multi-disciplinary, patient-centric healthcare providers, particularly those dealing with chronically ill patients”.

Cherian said Global Health has been partnering with state and federal programs for over 10 years with the common goal of achieving productivity improvements and optimised patient outcomes.

"We are looking forward to working with APHN towards better health service outcomes through enhanced information management, improved efficiencies and ultimately an optimised patient experience. Mastercare EMR's competitive advantages are becoming increasingly clear in a market driven by efficiency and patient experience."


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Peter Dinham

Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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