Category Sponsorship Banner Left

Category Sponsorship Banner Right

Category Sponsorship Banner Middle

Thursday, 03 September 2020 00:28

Digital bank Hay selects Appian to digitise, automate back-office processes

By

New Australian headquartered digital banking company Hay has chosen global business process management platform provider Appian to digitise and automate all back-office processes.

Hay - which offers cloud-based mobile-first money management solutions - says it has focused its Appian development around optimising customer support, accelerating service delivery, and reducing the complexity and manual burden associated with regulatory compliance, with deployment of the Appian Low-code Automation Platform.

“Our objective at Hay is to deliver a world-class banking experience to our customers, and this requires not only a first-rate banking app, but also robust operational banking infrastructure that supports the app and covers both transactional banking and fraud,” said Jason Latham, Chief Information Officer at Hay.

“We chose the Appian platform to rapidly integrate all of our financial service workflows in one centralised digital location. Appian met our needs for speed, regulatory compliance, and flexibility to adapt our infrastructure as our business evolves.”

Appian says its platform unifies enterprise data, so customer service teams have a single and trusted view of the complete customer journey - and also automates many customer transactional workflows, “providing a fast, seamless and mobile-first experience for customers”.

“Automating the checks required to carry out new customer onboarding due diligence, Appian interfaces with Hay’s onboarding process providing a world-class customer experience. Allowing customers to securely open an account in less than five minutes, which differentiates Hay from traditional banking providers that can take days or weeks.”

“Exciting new companies like Hay are creating modern and highly adaptable banking experiences that meet growing calls from customers for personalisation and fully digital solutions,” said Luke Thomas, Regional Vice President APAC at Appian.

“Adaptability and rapid deployment are at the core of what Appian provides. We are excited to support Hay in delivering its new mobile-first money management solution to customers.”


Subscribe to ITWIRE UPDATE Newsletter here

Now’s the Time for 400G Migration

The optical fibre community is anxiously awaiting the benefits that 400G capacity per wavelength will bring to existing and future fibre optic networks.

Nearly every business wants to leverage the latest in digital offerings to remain competitive in their respective markets and to provide support for fast and ever-increasing demands for data capacity. 400G is the answer.

Initial challenges are associated with supporting such project and upgrades to fulfil the promise of higher-capacity transport.

The foundation of optical networking infrastructure includes coherent optical transceivers and digital signal processing (DSP), mux/demux, ROADM, and optical amplifiers, all of which must be able to support 400G capacity.

With today’s proprietary power-hungry and high cost transceivers and DSP, how is migration to 400G networks going to be a viable option?

PacketLight's next-generation standardised solutions may be the answer. Click below to read the full article.

CLICK HERE!

WEBINAR PROMOTION ON ITWIRE: It's all about webinars

These days our customers Advertising & Marketing campaigns are mainly focussed on webinars.

If you wish to promote a Webinar we recommend at least a 2 week campaign prior to your event.

The iTWire campaign will include extensive adverts on our News Site itwire.com and prominent Newsletter promotion https://www.itwire.com/itwire-update.html and Promotional News & Editorial.

This coupled with the new capabilities 5G brings opens up huge opportunities for both network operators and enterprise organisations.

We have a Webinar Business Booster Pack and other supportive programs.

We look forward to discussing your campaign goals with you.

MORE INFO HERE!

BACK TO HOME PAGE
Peter Dinham

Peter Dinham - retired and is a "volunteer" writer for iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

Share News tips for the iTWire Journalists? Your tip will be anonymous

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments