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Tuesday, 14 July 2009 12:42

Australian-developed SaaS platform for Spanish telco

Spanish telco, Telefonica, the world’s third-largest telecommunications company, is to deploy an Australian-developed SaaS platform from NEC.

In a deal described by NEC Australia as another example of Australian innovation being exported to markets across the world, Telefonica will utilise the NEC SaaS platform to provide a variety of “innovative” services to small to mid-sized companies affiliated with the Spanish company.

NEC Australia’s product manager applications and content, Davide Iacovitti, said today the vendor’s SaaS offering, Applications Net, was developed in Australia at its Melbourne R&D facility, and businesses using the service were able to pick and choose from a portfolio of applications with “fully integrated telephony and unified communications click-to-call functionality across each.

“It provides third party and NEC-developed software and telephony services via a single portal to meet all the IT needs of small and mid-sized businesses.”

According to Iacovitti, leading global carriers were currently driving the expansion of new service businesses through data centres that provided a wide range of corporate and private services while transitioning into IP and broadband connectivity.
Iacovitti said NEC contributed to the development of these cloud computing services with its “long-standing record of worldwide service installation for leading telecom operators and its experience integrating IT and network technologies, including construction of data centres and service platforms.”

Under the agreement with Telefonica, NEC will construct and provide the infrastructure platform for a range of application software targeting businesses and homes via SaaS platforms.

According to Iacovitti, through the SaaS platform, Telefónica would provide a variety of business application software, such as CRM and asset management tools, as SaaS business for small to mid-sized companies, with the range of business applications scheduled to increase in the future.
NEC and Telefónica are slated to jointly expand areas such as PaaS (Platform as a Service) and DaaS (Database as a Service), which Iacovitti said were highly valued aspects of the growing cloud computing field, and, he added, NEC was looking forward to capitalising on the opportunity to promote the expansion of cloud computing business for telecom carriers throughout the world.

According to Iacovitti, Telefónica is an important win for NEC Australia and, he said, it was “proof that our SaaS strategy resonates in the global market.”

“By signing up one of the world’s largest telecommunications companies, it places NEC in a strong position to grow its international customer base. In fact, we are continuing our conversations with other telcos and ISPs – both in Australia and abroad – to sign on more customers.”

NEC Australia, in conjunction with NEC Iberica in Spain, will provide level three support for Telefónica’s customers, which includes management of the platform, Telefonica web marketplace and ISV hosting.

Iacovitti said all the systems integration, design, billing and business modeling for Telefónica was developed in NEC’s R&D Melbourne facility.

NEC Australia managing director, Wataru Takeuchi, said the deal with the Spanish telco was a very real example of how Australian businesses could export ideas and services around the world, and he predicted that with the advent of the new “fast broadband world of the NBN”, there would be “more and more opportunities for Australian businesses to lead the way and export globally.”

Takeuchi said NEC’s commitment to R&D in Australia remained incredibly strong and he said the success of the Applications Net product on a global level “is tremendous proof of this”.

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