Thursday, 29 August 2019 14:29

Australia Post optimises IT operations with Snow Software solutions Featured

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Australia Post is using an intelligence solutions platform from Snow Software to optimise IT operations, gain insight into its technology ecosystem and manage application sprawl.

Snow says Australia Post has partnered with the company to gain a deep understanding of their IT ecosystem - from high-level technology asset trends at post offices and delivery centres to the granular details of which versions of operating systems are in use across the entire organisation.

Änd Snow says that with this visibility, Australia Post can redistribute assets based on usage, address technology anomalies and ensure maximum value from technology investments.

“This latest partnership will give us greater insight into the performance of our software, hardware and applications assets,” said Matt Whykes, Manager of IT Billing and Finance at Australia Post.

“Like many other IT departments, time is always of the essence, and Snow’s rapid turnaround with their in-depth reports means we save time and gain greater insight from that data.

“We’ve already begun using Snow to manage technology assets in circulation. For example, we’re able to identify idle laptops and have them redistributed to areas in need, and the accuracy of our laptop and desktop fleet data has increased from 40% to 95%.

“Snow’s intelligence helps us understand and manage the relationship between user, application and the device. The partnership means we can now recognize and meter well over 8,000 cloud/SaaS applications, which is a real gain for Australia Post.”

Ken Schock, Chief Revenue Officer at Snow says today’s public sector organisations face a variety of challenges “including the migration and optimisation of the cloud, implementation of data privacy measures, control of technology sprawl and the ability to ensure efficient IT spend”.

“Without accurate intelligence around their technology ecosystems, CIOs and IT teams are unable to contribute to strategic business opportunities, and instead are forced into reactively deal with unanticipated technical issues. Snow empowers IT leaders with the insights needed to put the focus back into the growth and success of the business.”

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Peter Dinham

Peter Dinham is a co-founder of iTWire and a 35-year veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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