With more than 115,000 employees and more than 7000 suppliers, Coles wants to increase the consistency of its processes, remove duplication and deliver more efficient services to its people, suppliers, partners and customers.
"Making life easier for our customers and team members is a key focus for Coles. This partnership with SAP will allow us to innovate more with both groups to ensure we are as efficient as possible across our retail environment," said Coles chief information and digital officer Roger Sniezek.
The SAP Ariba implementation is about cost and efficiency savings in procurement through improved supplier management, risk management and cost management, including the digitisation and automation of invoices and payments.
SAP SuccessFactors will help Coles keep track of HR information, easily manage benefits and payroll, improve employee self-service and ensure compliance.
"Investing in its people, processes and supply chain, Coles is putting a focus on simplifying the experience for its people and customers," said SAP ANZ president and managing director Damien Bueno.
"The retail industry is focused on continuous innovation and anticipating customer needs. To be successful in this era of change and build for a digital future, it is critical to get your digital business framework right. I look forward to seeing this long-term and strategic partnership with Coles grow as it innovates the experience for its people, suppliers, partners and customers."
The implementation is due to begin this month.