Author's Opinion

The views in this column are those of the author and do not necessarily reflect the views of iTWire.

Have your say and comment below.

Wednesday, 11 January 2017 17:10

NBN Co drops tiers, talks speed without mentioning speeds

By

NBN Co used to talk about the various tiers of service it offered. Now, presumably due to the shortcomings of the multi-technology mix, it refers to "speeds" and "plans" instead of "tiers" – but studiously avoids quantifying the speeds delivered.

Until recently, NBN service tiers were described in terms such as 12/1Mbps (12Mbps download, 1Mbps upload) and 100/40Mbps. These were wholesale speeds, and the company made it clear that the actual speeds seen by a customer were affected by a range of factors including the capacity of their chosen retail service provider.

But that's been quietly dropped, and NBN Co now refers to three "superfast speeds" it labels NBN 25, NBN 50 and NBN 100, plus the non-superfast NBN 12.

While there's an implication that the numbers indicate the download speed, there's no mention of megabits per second, except that downloading at "25Mbps or above is considered a superfast broadband speed... as defined by the ACCC."

What's the highest download speed you can expect on a given plan? NBN Co's not saying, but it'll let you read between the lines.

What's the highest upload speed speed you can expect on a given plan? Deathly silence...

We've got some sympathy for NBN Co. As it keeps telling us, the actual speed achieved is dependent on factors beyond its control.

And the variations between the different technologies now being used for fixed lines (FttP, FttN, FttDP and HFC) means we're in a very different environment to the original all-FttP plan.

But how can customers and their advocates hold the blowtorch of accountability to retail service providers that provide a substandard service if NBN Co no longer specifies in megabits per second the actual upload and download speeds that could — should? — be delivered by a particular tier, sorry, speed?

DIGITAL MARKETING HAS NO SOCIAL DISTANCING OR TRAVEL RESTRICTIONS

As part of our Lead Machine Methodology we will help you get more leads, more customers and more business. Let us help you develop your digital marketing campaign

Digital Marketing is ideal in these tough times and it can replace face to face marketing with person to person marketing via the phone conference calls and webinars

Significant opportunity pipelines can be developed and continually topped up with the help of Digital Marketing so that deals can be made and deals can be closed

- Newsletter adverts in dynamic GIF slideshow formats

- News site adverts from small to large sizes also as dynamic GIF slideshow formats

- Guest Editorial - get your message out there and put your CEO in the spotlight

- Promotional News and Content - displayed on the homepage and all pages

- Leverage our proven event promotion methodology - The Lead Machine gets you leads

Contact Andrew our digital campaign designer on 0412 390 000 or via email andrew.matler@itwire.com

CONTACT US!

LAYER 1 ENCRIPTION A KEY TO CYBER-SECURITY SOLUTION

Security requirements such as confidentiality, integrity and authentication have become mandatory in most industries.

Data encryption methods previously used only by military and intelligence services have become common practice in all data transfer networks across all platforms, in all industries where information is sensitive and vital (financial and government institutions, critical infrastructure, data centres, and service providers).

Get the full details on Layer-1 encryption solutions straight from PacketLight’s optical networks experts.

This white paper titled, “When 1% of the Light Equals 100% of the Information” is a must read for anyone within the fiber optics, cybersecurity or related industry sectors.

To access click Download here.

DOWNLOAD!

Stephen Withers

joomla visitors

Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences and a PhD in Industrial and Business Studies.

VENDOR NEWS & EVENTS

REVIEWS

Recent Comments