Thursday, 08 October 2020 11:03

University of Sydney selects Tribal Group to migrate student management system to cloud


Global education software and services company Tribal Group has signed a contract with the University of Sydney to migrate its Student Management System (SMS) SITS: Vision to the cloud, on a five year subscription deal.

Tribal says SITS:Vision was initially selected by the University of Sydney in 2009 and the university now wants to deliver a “high quality, secure service, with less fragility and to mitigate risks for one of its most critical services” - and is also looking to achieve cost efficiencies for the maintenance of infrastructure and the sourcing of skilled resources to maintain the service.

Tribal says it will manage and be accountable for systems, application, infrastructure and component upgrades, patching and backups, databases and service availability.

Historically, these systems were hosted and managed in-house by university staff with support provided by Tribal.

“Moving our largest and most crucial on-premise system to Tribal cloud managed service aligns perfectly with the university’s cloud-first system strategy,” says Caroline Hungerford, ICT Director, Office of the CIO, Enterprise Systems Strategy, Sydney Student Information and Communications Technology, The University of Sydney.

“Together with the operational efficiencies and locked-in cost savings, the benefits of the university not having to plan and execute annual major upgrades made this a compelling and straight forward decision. The other benefit of this move for the university will be the seamless transition from the legacy SITS system to the Tribal SaaS system as the relevant modules become available.

“We look forward to the completion of the migration to the Tribal cloud and the realisation of the benefits this new service provides to the university.”

The university will also adopt Tribal’s TCSI solution, Tribal Edge Submissions - a native cloud based multi-tenanted solution which delivers critical student data directly into TCSI through an intuitive user interface to reduce risk and streamline submissions - enabling it to meet new Australian Government statutory reporting requirements of Tertiary Collection of Student Information (TCSI).

Mark Pickett, Tribal Group CEO, said: "I am delighted that the University of Sydney, one of the world's leading universities, has selected Tribal's SITS:Cloud service for the provision of a critical student service. This will provide the university with the high quality and secure student administration service that is essential for an excellent student experience, a key ingredient for success in an increasingly competitive higher education market.

“We see growing demand for cloud services in the education sector, which may further increase because of the Covid-19 pandemic. Our SITS:Cloud service is uniquely positioned to assist customers in addressing those challenges."

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Peter Dinham - an iTWire treasure is a mentor and coach who volunteers also a writer and much valued founding partner of iTWire. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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