Friday, 08 April 2016 12:47

Ricoh/Microsoft partnership to grow cloud and IT services offering


Ricoh has introduced a suite of Microsoft technologies to its offering, including Microsoft Azure, as it continues to shore up capabilities as a major IT services provider.

Ricoh, better known as a printer company is strengthening its cloud, mobility, digital transformation and collaboration offerings to deliver more versatile and integrated solutions to its growing IT services customer base. It recently joined the Microsoft Partner Network and has achieved Gold Competency as a Midmarket Solution Provider, placing it within the top tier of Microsoft’s partners.

“Ricoh Australia is three years into building a strong local IT services offering, and partnering with leading vendors is a critical component of our strategy to expand beyond managed print services.  Working with Microsoft demonstrates our ability and commitment to delivering best-in-class technology and services that meets the evolving IT needs of businesses today, and creates true value for our customers,” said Matt Dixon, General Manager - IT Services at Ricoh Australia.

“As a reseller of Microsoft technologies, including Office 365 and Microsoft Azure, Ricoh can provide customers with advanced productivity and cloud solutions. Coupled with Ricoh Finance, which offers flexible payment options, customers can access this technology without any immediate capital expenditure,” said Dixon.

Microsoft Azure is the latest addition to Ricoh’s expanding Integrated Cloud practice offering, enabling the company to deliver value hybrid cloud offerings. These include cloud migration project services; legacy workload engineering; management of complex hybrid cloud models; performance monitoring, management and support for cloud apps and infrastructure; and managing consumption and commercial applications to support public cloud platforms.

“Ricoh is serious about supporting customers’ transition to the cloud. Our strong global commitment to IT services and a team of more than 1,500 service delivery professionals worldwide is backed by more than 20 years of IT services expertise in Australia. We also offer a complete cloud advisory and readiness assessment to guide customers through the transition, ensuring the right solution is chosen to maximise value for their business.

“The Microsoft products resonate strongly with our customers and we look forward to extending our scope of work with them, providing them with market-leading technology and capability that facilitates more efficient, connected and convenient workplaces,” said Dixon.  

Ricoh customer DFP Recruitment has praised the company for its Microsoft capabilities. “Ricoh has been our partner of choice for more than three years to assist with Microsoft licensing. The team has continued to demonstrate a deep understanding of the sometimes complicated requirements, delivering efficiently every time. Ricoh offers very competitive pricing which, over the course of switching providers, has saved DFP thousands of dollars,” said Ben Albani from DFP Recruitment.

The Microsoft partnership is the latest in a series of strategic vendor agreements with leading players, including Cisco, Veeam, Citrix, HP and Kaseya.

WEBINAR event: IT Alerting Best Practices 27 MAY 2PM AEST

LogicMonitor, the cloud-based IT infrastructure monitoring and intelligence platform, is hosting an online event at 2PM on May 27th aimed at educating IT administrators, managers and leaders about IT and network alerts.

This free webinar will share best practices for setting network alerts, negating alert fatigue, optimising an alerting strategy and proactive monitoring.

The event will start at 2pm AEST. Topics will include:

- Setting alert routing and thresholds

- Avoiding alert and email overload

- Learning from missed alerts

- Managing downtime effectively

The webinar will run for approximately one hour. Recordings will be made available to anyone who registers but cannot make the live event.



Security requirements such as confidentiality, integrity and authentication have become mandatory in most industries.

Data encryption methods previously used only by military and intelligence services have become common practice in all data transfer networks across all platforms, in all industries where information is sensitive and vital (financial and government institutions, critical infrastructure, data centres, and service providers).

Get the full details on Layer-1 encryption solutions straight from PacketLight’s optical networks experts.

This white paper titled, “When 1% of the Light Equals 100% of the Information” is a must read for anyone within the fiber optics, cybersecurity or related industry sectors.

To access click Download here.


Ray Shaw

joomla stats

Ray Shaw  has a passion for IT ever since building his first computer in 1980. He is a qualified journalist, hosted a consumer IT based radio program on ABC radio for 10 years, has developed world leading software for the events industry and is smart enough to no longer own a retail computer store!



Recent Comments