Glenn Gore is the chief architect, Amazon Web Services, and explains his team is responsible for helping customers develop well-architected, secure, performant and operationally excellent digital transformations.
The Australia-born, now Seattle-based, Gore recently returned to Australia for an AWS Public Sector summit, where the CSIRO talked about their use of serverless and micro-service technologies, and RMIT spoke of its world-first short courses in Virtual Reality and Augmented Reality, powered by Amazon Sumerian, among other presenters.
Globally, Gore’s team observes trends and patterns across the large range of customers that make up AWS. With its unique size, these are “megatrends,” Gore says – “big disruptive changes".
Another trend Gore observes is the increasing scale of applications. “It’s incredible how large the use cases are getting in what people are building on top of AWS and how big the data sets are. The more data we have the bigger the insights, and analytics can do at scale what was too large or costly in the past.”
It’s not only technology; a lot of work with customers is “ironically not about the technology but around the culture of innovation. How do you become more agile and leverage technology and drive disruption yourself? I love having those conversations.”
On this point, Gore shares his top tips to become agile.
The first step is to step back and think, “What do you mean by agile? What’s holding you back? Once you get past that, one of the biggest patterns I’ve seen across successful innovative organisations is an inherent sense of ownership. Very clear individuals and teams own an outcome they are responsible for,” Gore says.
“One of the best things to drive is do you have that strong sense of ownership or is it being dissolved across the organisation through committees where everyone is waiting for someone else? It’s quite hard to be agile and innovative in a serial, as opposed to parallel, workflow, and very easy for people to not deliver and blame others. Ownership is key – it drives clarity around what it is you have to deliver.”
The Solutions Architect group that Gore belongs to has teams available to all AWS customers as a free service. “We’re here to do anything we can do to help customers be more informed how to build well-architected applications on top of AWS. We’re passionate about this and want to see people build amazing things,” he says.