Friday, 25 January 2019 10:57

Office 365 mail down in Europe for more than a day Featured

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Office 365 mail down in Europe for more than a day Courtesy Microsoft

Users of Microsoft Office 365 and Microsoft 365 in Europe have been unable to access their mailboxes for more than a day, with a borked domain controller apparently the reason.

Surprisingly, the Microsoft Office 365 status website said there were no known issues.

alls well

But the Twitter account for Microsoft 365 said it had been determined that a subset of the domain controller infrastructure had become unresponsive, with the result that user connections were timing out.

In November last year, Microsoft had issues with the Office 365 service, with customers complaining they were unable to sign in to their accounts.

A number of cloud services offered by the Redmond software giant use the MFA offered by Azure Active Directory to authenticate by default.

Two days before that, users of the company's Exchange Online service were unable to access their email for more than 12 hours.

And a week prior, Microsoft cloud customers using multi-factor authentication found themselves locked out of their accounts.

Additionally, a lightning strike near one of Microsoft's South Central US data centres in September led to a massive outage in regions around the globe.

The Azure service was hit by a fire suppression incident in 2017. It also suffered prolonged downtime in 2013.

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Sam Varghese

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Sam Varghese has been writing for iTWire since 2006, a year after the site came into existence. For nearly a decade thereafter, he wrote mostly about free and open source software, based on his own use of this genre of software. Since May 2016, he has been writing across many areas of technology. He has been a journalist for nearly 40 years in India (Indian Express and Deccan Herald), the UAE (Khaleej Times) and Australia (Daily Commercial News (now defunct) and The Age). His personal blog is titled Irregular Expression.

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