SaaS makes a lot of sense for franchised operations such as Elders Real Estate, which operates in 320 offices around the country.
It practically eliminates the need for software installation and updates, and for servers located at branches. The hardware that is required is at the franchisees' discretion, so preferences for Windows, OS X, Linux or even tablets are accommodated.
Google Apps for Business provides the chain with communication and collaboration tools, and an intranet site where information is made available on demand and franchisees can share their expertise.
According to Andrew Simpson, business solutions manager at Elders Real Estate, Google Apps has increased efficiency thanks to easy mobile access to email and calendars plus the ability to share calendars.
He added that the corporate IT team has also benefited thanks to the virtual elimination of email-related help desk calls, allowing them to work on more strategic issues.
"Elders Real Estate may not have Google’s technical expertise or investments in security and stability but by moving to Google Apps we can benefit from Google’s strengths and focus our resources on what we do best.
Elders Real Estate's transition to Google Apps for Business was assisted by premium Google enterprise partner Cloud Assist.