Friday, 06 November 2015 01:57

VIDEO Interview: Epilepsy Action Australia wears Blue Jeans in and out of the office


Blue Jeans, the cloud-based video conferencing and collaboration tool, has helped Epilepsy Action Australia address massive geographical and fiscal challenges.

One of Australia’s leading Epilepsy organisations, Epilepsy Action, has rolled out video collaboration tools to patients and clinicians to great effect.

Epilepsy Action provides education, information and assistance to over 250,000 Australians that are living with epilepsy, with the organisation the largest provider of specialist epilepsy services in the community for people with epilepsy and other seizure disorders, their careers, families and the broader community.

Epilepsy Action was spending too much time and money travelling long distances to offer their training programs to remote Australian communities, so they searched for a cost effective way to engage with their regional clients, making sure they were receiving the right training services.

The technology solution they discovered was Blue Jeans, the cloud-based video conferencing and collaboration tool, enabling Epilepsy Action to use video to deliver its training and educational programs.

The technology has been adopted across all aspects of the business and has massively reduced the time and costs associated with travelling around Australia, essentially, allowing the organisation to reach more patients, providing them with the information necessary to cope if found in a life threatening situation.

We spoke to Carol Ireland, CEO of Epilepsy Action Australia to find out more.

Carol explained the work Epilepsy Action does in the community across Australia, and why it needed to upgrade to video conferencing technology.

We spoke about the ways Blue Jeans has changed and improved the way Epilepsy Action now works, and how the online model has helped the organisation serve Australians with epilepsy far more successfully and efficiently.

We talked about the many different types of epilepsy that exist, and whether or not it might ever be cured, as well as the ways that the organisation raises money to ensure the continued operation of Epilepsy Action’s services.

I asked Carol about the best piece of advice she had ever received to help her get to where she is today, and before her final message to viewers, readers, Blue Jeans users and the members, people and patients Epilepsy Action works with and helps, I asked Carol to tell us what to do if we ever come across someone having an epileptic episode. 

Here’s the video interview - the article continues thereafter, please read on!

So, how else has Blue Jeans made a difference to Epilepsy Action?

In the 14/15 financial year, Epilepsy Action delivered 54 sessions via webinar to over 500 participants across Australia.

This was in comparison to the 13/14 financial year where we only 20 sessions were executed via webinar to over 208 participants. Since embracing video collaboration, the business has more than doubled the amount of training sessions.

The trend is clear - video collaboration in the healthcare space continues to pick up media attention with the launch of Telstra Ready Care signifying the latest attempt to relieve pressures associated with getting face to face access between doctors and patients.

Epilepsy Action’s successful rollout is a great example blueprint for other medical institutions, organisation and associations to follow, let alone any business that requires professional-grade video conferencing and collaboration.


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Alex Zaharov-Reutt

One of Australia’s best-known technology journalists and consumer tech experts, Alex has appeared in his capacity as technology expert on all of Australia’s free-to-air and pay TV networks on all the major news and current affairs programs, on commercial and public radio, and technology, lifestyle and reality TV shows. Visit Alex at Twitter here.



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